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Still working for our customers and community

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  • Still working for our customers and community

By Jonathan TimmisMarch 20, 2020119 Comments

We wanted to update you on how we are responding to the Coronavirus crisis at the Bra Shop and to reassure you that we will do all we can to mitigate the impact on our customers.

In the short-term we are facing some difficult choices due to staffing issues caused by the closure of the schools yesterday.  We also want to respond responsibly to the government's request to limit non-essential travel and social distancing.  We have therefore taken the decision to close the shop until the situation improves. We are very sorry for any inconvenience.

Place your order over the phone or by email

However, we are still able to fulfil orders placed over the phone, by email or online.  We are facing some stock issues as our suppliers are facing logistical challenges supplying us and some delays may be encountered.

For those living in the Lancaster & Morecambe area, we are happy to provide free delivery* on your orders placed over the phone or by email (see below).

To place your order, call us on 01524 426611 or email us at customerservice@brashoponline.co.uk.

We will beat the virus working together

In terms of trying to avoid the spread of the virus, we are doing all we can to mitigate the risks and are taking all reasonable precautions.

However, we know that some of our customers may need special support and help.  If you need urgent assistance we will do all we can to help. Please just call us on 01524 426611 or email us at customerservice@brashoponline.co.uk.

If we are unable to answer your call, please leave a message and your phone number and one of our team with call you back as soon as they possibly can. If you need to reach us urgently then please email or message us through Facebook.

More generally, if you feel we can support our customers or local community in any other ways then would be very happy to hear your suggestions.

 

* Please note that the offer only applies during the period of the Coronavirus crisis whilst our shop is closed.  We reserve the right to withdraw this offer at any time.

By Jonathan TimmisMarch 20, 2020119 Comments

This entry was posted in News.
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