Our small family owned business, Retro and Lace Limited has been operating for a number of years providing high quality lingerie, corsetry and knitwear via its online stores.
However, in 2014 we bought the Bra Shop in Morecambe from Woods of Morecambe and have invested significantly in increasing the breadth and quantity of products we stock in the shop and introducing other improvements such as a new loyalty scheme and improved stock control and order management processes, all with the aim of improving the shopping experience of our valued customers.
We then discovered that Woods of Morecambe had actually ceased to operate in December 2014 and certainly this caused some confusion with both our shop and Woods online customers. However, I am glad to say that this confusion now seems to be behind us and certainly in the shop we hope that you all recognise that it is business as usual, with the same dedicated, enthusiastic and highly experienced team able to guide you with fitting and on the choice of suitable brands and styles and a fantastic array of top quality brands.
However, in order to improve further the quality of our customer service, we recently moved on to developing our two new online stores, www.brashoponline.co.uk and www.classicintimates.co.uk and as part of the process we actually bought the old Woods of Morecambe website and domain name, www.woods-online.co.uk. Our aim was to redirect the historic Woods customers so that they could to gain access to niche, specialist and high quality lingerie, underwear, nightwear and corsetry that are not readily available on the highstreet.
We are delighted therefore to let you know about our new online stores which have now gone live. We hope very much that you like the look of our sites, each which offer slightly different types of underwear and nightwear depending on your needs, that they are easy to use and navigate around and I guess most importantly that we have the brands and styles that you want to see.
Our next big milestone is the interior refurbishment of the shop and the installation of new signage and colour scheme on the exterior of the shop so as to be consistent with our new trading style and brand logo, Bra Shop Morecambe, which you will now see on our Brashoponline store, Facebook page and our shop literature.
At the end of the day, our shop and all our online stores are there to provide you with an excellent shopping experience. Although we strive to achieve this all the time, we recognise that we may not always get it 100% right. Therefore we would welcome any comments or suggestions that you would wish to make so that we can continue to grow, develop and improve what we do for you.
Thank you for joining our journey.
Bra Shop Morecambe
p.s. if you are interested, you can visit our sister online stores: